FAQ

Find answers to common queries about our cars, services, and policies.

Q: What types of cars do you offer?
A: We offer a wide selection of new, used, foreign-used, and rental vehicles, including sedans, SUVs, trucks, and luxury cars.
Q: Do you offer financing options?
A: Yes, we provide flexible financing and leasing options. Contact us directly to learn and discuss more!
Q: Can I schedule a test drive?
A: Yes! You can book a test drive online by contacting us directly or visiting our showroom(Visit about Us for more).
Q: Is there a mileage limit on rental cars?
A: Some rentals have mileage limits, while others offer unlimited mileage. Check the car details before booking.

Q: Do you offer car maintenance and repairs?
A: Yes, we provide oil changes, brake repairs, tire replacements, and more. Book an appointment here.
Q: How often should I get my car serviced?
A: It depends on the model, but we recommend servicing your vehicle every 8,000 - 12,000 kilometers or as per the manufacturer's guidelines.
Q: Can I book a service appointment?
A: Absolutely! You can book a service appointment by contacting us directly at derdonngruppe@gmail.com or call/ message, +234 814-505-7319

Q: Do you sell car accessories and merchandise?
A: Yes! Browse our Merch Catalog for apparel, collectibles, and car care products.
Q: How long does shipping take?
A: Standard shipping of cars takes 3 - 6 weeks, and Merchandise shipping takes 3 - 7 business days. Expedited options are available.
Q: Can I return or exchange items?
A: For cars, we do not return or exchange, but for our Merchandise, we accept returns and exchanges within 48 hours or less after purchases.

Q: What payment methods do you accept?
A: We accept payments into our Dollar, Pounds, Euros, and Naira accounts. Visit our Payment Options for more.
Q: Do you offer warranties on used cars?
A: Yes, we offer extended warranties on most used vehicles. Contact Us for details.
Q: What is your cancellation policy for rentals?
A: Free cancellations are available if made 24 hours before pickup. Late cancellations may incur a fee.

Call us: +234 814-505-7319

Email: derdonngruppe@gmail.com